Frequently Asked Questions

Phones

• Spectrum Basic User Guide
• Phone Portal

Working Offsite

• Accounting From Home
• YPIC VPN Setup from Windows 7
• Mapping YPIC Shares Remotely
• Using Outlook at Remote Locations

Database

• Client Referral System (CRS)
• Contracts and Reports
• ISDS Programs
• DES / UI Wages Mainframe